• Organizational Learning & Change

• Program & Systems Design

• Instructional Design (ADDIE, Agile)

• Assessment & Evaluation Strategy

• Strategic Planning & Implementation

• Process Mapping & Operational Alignment

• Adult Learning Theory

• LMS & eLearning Development

• Data-Informed Decision Making

• Cross-Sector Collaboration

• Grant & Proposal Development

• Process Mapping

• E-Learning Integration

• Strategic Planning

• Change & Project Management

• eLearning Technologies

• AI Integration in Learning

• Strengthen systems that align instructional practice with measurable student outcomes
• Support schoolwide instructional leadership, operational coordination, and program implementation
• Facilitate staff collaboration and organizational effectiveness across departments 

• Drive strategic initiatives and operational improvements, advancing the development of
• innovative assessment tools to enhance learning outcomes and improve client engagement.
• Lead cross-functional teams, optimize workflows, and build strategic partnerships to expand business opportunities.
• Skills: Project Management, Data Analysis, Proposal Writing

• Discern essential data and ensure comprehensive, accurate information collection.
• Authored final reports to optimize DEI strategies for small businesses in 10 state DOTs.
• Skills: Data Analysis, Customer Relationship Management (CRM), Proposal Writing

• Ensured accuracy and adherence to established scoring guidelines and criteria.

• Developed and implemented scalable standard assessment tools and an LMS.
• Increased program effectiveness, navigated complex challenges with positive outcomes.
• Introduced the "No Regrets Skillset" learner-centric approach.
• Skills: Project & Change Management, E-Learning, Adult Learning Theory, Curriculum Development

• Delivered graduate courses in practical research, curriculum design, adult learning theory, resource development, capstone, evaluation, and instructional design.
• Skills: Research Design, University Lecturing, Adult Learning Theory, Curriculum Specialist

• Led collaborative efforts to design, develop, and implement a robust online curriculum informed by insights from 12 International Child Rights Advocates contributing to broader societal awareness.
• Skills: Curriculum Development, Instructional Design, Child Rights Advocacy, Online Learning

• Designed and launched three successful at-risk youth programs.
• Oversaw resource development, volunteer recruitment, and program evaluation.
• Skills: Resource Development, Program Development & Evaluation, Volunteer Management

• Facilitated "Train the Trainer" sessions, improving sales strategies.
• Streamlined paper-based sales assessment tools into an electronic reporting process.
• Skills: Assessment & Measurement, Research & Development, Instructional Design, Facilitation

• Designed and delivered nationwide training for sales managers on proprietary software.
• Increased efficiency and performance by over 25%.
• Skills: Assessment & Measurement, Curriculum Development, IT Management 

• Launched on-site ABE/GED Program with over 250 graduates in 4 years.
• Strategized program growth with 3 assistants and expanded to 2 other schools.
• Skills: Program Management, Pedagogy, Curriculum Innovation, Classroom Management

Graduate and undergraduate instruction across multiple institutions including:

• University of North Florida
• Florida State College at Jacksonville
• Webster University
• Hillsborough Community College

Courses taught include research methods, instructional design, program evaluation, curriculum development, adult learning theory, and U.S. history.

• Planning and Zoning Board Member, Grant-Valkaria, Florida
• 21st Century Community Learning Centers — Grant Reviewer
• Board Member, PDT Housing, Inc.
• Who’s Who Among America’s Teachers Honoree